Customer Service Center
🌍 We Serve Customers Worldwide
Expert support available across all major regions
🇺🇸 North America
Regions: United States, Canada, Mexico
Email: sales@unblocktechtv.com
WhatsApp: +852-5779-6914
Languages: English, 中文
✓ Free shipping on orders over $50
✓ FCC & IC certified products
✓ 1-year warranty included
🇬🇧 Europe
Regions: UK, Ireland, EU Countries
Email: sales@unblocktechtv.com
WhatsApp: +852-5779-6914
Languages: English
✓ VAT included in pricing
✓ CE certified products
✓ GDPR compliant
🇭🇰 Asia Pacific
Regions: Hong Kong, Japan, Singapore, Australia, Taiwan, Korea
Email: sales@unblocktechtv.com
WhatsApp: +852-5779-6914
Languages: 中文, English, 日本語, 한국어
✓ Express shipping available
✓ Multi-language support
✓ Local compliance certified
🏢 Official Company Information
Company Name:
Four Oceans Technology Limited
Registered Address:
RM D07, 8/F KAI TAK FTY BUILDING
NO. 99 KING FUK STREET
SAN PO KONG, Hong Kong
Official UnBlockTech authorized distributor
🕐 Customer Support Hours
We're here to help you across multiple time zones
📧 Email Support
24/7 AvailableResponse within 24 hours
All days of the week
💬 WhatsApp Chat
Mon-Sat10:00 AM - 7:00 PM HKT
Quick response during hours
🌍 Global Coverage
WorldwideServing all time zones
Multi-language support
💡 Tip: For fastest response, include your order number and device model in your message
❓ Frequently Asked Questions
Quick answers to common questions
📦 How do I track my order?
You'll receive a tracking number via email once your order ships. You can also contact us at sales@unblocktechtv.com with your order number for status updates.
🔄 What is your return policy?
We offer a 30-day return policy for unopened products. Contact our support team to initiate a return. View full policy →
🛡️ How long is the warranty?
All UnBlockTech TV Boxes come with a 1-year manufacturer warranty covering defects and malfunctions. Extended warranty options available at checkout.
📥 Where can I download apps?
Visit our Download Center for official apps, firmware updates, and installation guides for your UBOX device.
🚚 Do you ship internationally?
Yes! We ship worldwide including USA, Canada, UK, Europe, Hong Kong, Japan, Singapore, Australia, and more. Shipping costs and delivery times vary by location.
🔧 Need technical support?
For setup help, troubleshooting, or technical issues, email us at sales@unblocktechtv.com or WhatsApp +852-5779-6914. Include your device model and issue description.
💳 What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods. All transactions are encrypted and secure.
🌐 Do you offer multi-language support?
Yes! Our team provides support in English, 中文 (Chinese), 日本語 (Japanese), and 한국어 (Korean). Specify your preferred language when contacting us.
Ready to Get in Touch?
Our expert support team is standing by to help you with any questions or concerns.
Average response time: Less than 24 hours | Customer satisfaction: 98%+ | Trusted by 10,0000+ customers worldwide