Terms of service

Terms of Service

Last Updated: January 12, 2026

Welcome to UnBlockTech TV Box. By accessing our website www.unblocktechtv.com or purchasing our products, you agree to be bound by these Terms of Service.

1. Agreement to Terms

By using our website and services, you confirm that you accept these Terms of Service and agree to comply with them. If you do not agree to these terms, you must not use our website or purchase our products.

2. Products and Services

  • We sell UnBlockTech branded streaming devices and related accessories
  • All product descriptions, specifications, and images are provided for informational purposes and we strive to ensure accuracy
  • We reserve the right to modify product offerings, prices, and specifications without prior notice
  • Product availability may vary by region and is subject to stock availability

3. Orders and Payment

  • All orders are subject to acceptance and availability
  • Prices are displayed in USD and are subject to change without notice
  • Payment must be completed at the time of purchase through our secure payment processors
  • We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized transactions
  • Order processing time is within 2 business days after payment confirmation

4. Shipping and Delivery

  • We ship globally from our warehouses in Hong Kong, United States, Canada, and Japan
  • Delivery times are estimates and may vary based on location and customs clearance
  • Risk of loss and title for products pass to you upon delivery to the carrier
  • You are responsible for providing accurate shipping information; we are not liable for delays or non-delivery due to incorrect addresses

5. Returns and Refunds

  • We offer a 30-day return policy from the date of delivery
  • Products must be returned in original condition with all accessories and packaging
  • Please refer to our Return and Refund Policy for complete details
  • Refunds will be processed within 5-10 business days after approval

6. Product Warranty

  • All UnBlockTech products come with a manufacturer's warranty
  • Warranty does not cover damage caused by misuse, accidents, unauthorized modifications, or normal wear and tear
  • For warranty claims, please contact us at sales@unblocktechtv.com

7. User Responsibilities

You agree to:

  • Provide accurate and complete information when placing orders
  • Use our products in compliance with all applicable laws and regulations
  • Not use our products for any illegal or unauthorized purposes
  • Not attempt to reverse engineer, modify, or tamper with our products in ways that violate applicable laws

8. Intellectual Property

  • All content on our website, including logos, trademarks, text, images, and software, is the property of UnBlockTech TV Box or its licensors
  • You may not reproduce, distribute, or create derivative works without our express written permission
  • UnBlockTech and related marks are trademarks of our company

9. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any indirect, incidental, special, or consequential damages arising from your use of our products or services
  • Our total liability shall not exceed the amount you paid for the product
  • We do not guarantee uninterrupted or error-free operation of our products or website

10. Privacy

Your use of our website and services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Dispute Resolution

  • We encourage you to contact us at sales@unblocktechtv.com to resolve any disputes informally
  • If a dispute cannot be resolved informally, you agree to attempt mediation before pursuing litigation

12. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms of Service or your use of our website and products shall be subject to the exclusive jurisdiction of the courts of Hong Kong SAR.

13. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website and services after changes are posted constitutes your acceptance of the revised terms.

15. Contact Information

Questions about the Terms of Service should be sent to us at sales@unblocktechtv.com.
Our contact information is posted below:
[Four oceans Technology Limited] 
Room D07, 8th Floor, Kai Tak Factory Building Phase II 99 King Fuk Street, San Po Kong, Hong Kong

[+852-5779-6914] 
[76774093]