Privacy policy

Privacy Policy

Last Updated: January 12, 2026

UnBlockTech TV Box ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.unblocktechtv.com or purchase our UnBlockTech products.

1. Information We Collect

When you place an order or interact with our website, we may collect the following information:

  • Contact Information: Name, email address, phone number, and shipping address
  • Payment Information: Credit card details and billing address (processed securely through our payment providers)
  • Order Information: Purchase history, product preferences, and order details
  • Device Information: IP address, browser type, and device identifiers when you visit our website
  • Communication Records: Customer service inquiries and correspondence with our team

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders for UnBlockTech products and accessories
  • Communicate with you about your orders, shipping updates, and delivery status
  • Provide customer support and respond to your inquiries
  • Send you important updates about our products and services
  • Improve our website functionality and user experience
  • Prevent fraud and ensure the security of our platform
  • Comply with legal obligations and resolve disputes

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

  • Shipping Partners: We share delivery information with DHL, FedEx, UPS, and other courier services to fulfill your orders
  • Payment Processors: Payment information is shared with secure payment gateways to process transactions
  • Warehouse Partners: Order details are shared with our warehouses in Hong Kong, United States, Canada, and Japan for fulfillment
  • Legal Requirements: We may disclose information when required by law or to protect our rights and safety

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • Secure SSL encryption for all data transmission
  • Restricted access to personal information by authorized personnel only
  • Regular security audits and updates to our systems
  • Secure storage of customer data

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information (subject to legal obligations)
  • Opt out of marketing communications at any time
  • Withdraw consent for data processing where applicable

To exercise these rights, please contact us at sales@unblocktechtv.com.

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser preferences.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. International Data Transfers

As we operate warehouses and serve customers globally, your information may be transferred to and processed in Hong Kong, United States, Canada, Japan, and other locations where we conduct business. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Four oceans Technology Limited

 Room D07, 8/F, Phase 2, Kai Tak Factory Building 99 King Fuk Street, San Po Kong Kowloon, Hong Kong SAR

Email: sales@unblocktechtv.com